THE FLAME GOES OUT

• The pilot light needs cleaning
• The flue might be blocked
• The gas pressure has dropped
• The fire needs servicing

THE FIRE WON'T LIGHT

• The pilot light is out
• The batteries in the remote control are flat
• The batteries in the fire control unit are flat
• The gas supply has been turned off

PROBLEM SOLVING

• Re-light the pilot light
• Change the control batteries
• Check the gas supply is turned on
• Get the fire serviced

GAS FIRE SERVICING

To make sure that your gas fire operates both safely and efficiently, it should be serviced once a year by a Gas Safe engineer. It is also recommended that the flue is swept regularly.

GAS SAFE

This is the official body recognised by the Government to approve the installation of gas fires and gas stoves in the UK. It registers, trains and checks approved gas engineers.

GAS LEAK

If you smell gas turn off the gas supply at the gas meter  (unless it's in a cellar),open all the doors and windows, call the National Gas Emergency Service on 0800 111 999.